Affordable Lender for First-Time Homebuyers

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Types of Loans Offered

Conforming, jumbo, FHA, VA, USDA, HELOC, Community Homeownership Incentive Program, doctor mortgage, construction-to-permanent mortgage

Types of Loans Offered

Conforming, jumbo, FHA, VA, USDA, HELOC, Community Homeownership Incentive Program, doctor mortgage, construction-to-permanent mortgage


  • Wide variety of affordable mortgage options
  • Easy-to-use online platform
  • Borrowers with no credit score may still be able to qualify


  • Can’t see personal rates online
  • Below-average score on JD Power’s 2021 Primary Mortgage Origination Satisfaction Study
  • Doesn’t disclose lender fees online

More Information

  • In 2019, BB&T and SunTrust merged to form Trust
  • Doesn’t lend in Arizona, Alaska, or Hawaii
  • Minimum credit score and down payment are displayed for conforming mortgages

Overall lender rating

Pros and cons

Trust mortgage interest rates

When you scroll down on Trust’s main mortgage page, you’ll see sample rates for some of its mortgage offerings. You can also see how these rates change when one or two discount points are added. Discount points enable you to lower your interest rate by paying for the points upfront at closing.

If you want a customized rate, you’ll need to create an account and start an application or call and speak to a loan officer.

Trust vs. Guild Mortgage

Trust and Guild Mortgage both stand out for their ample mortgage offerings and affordability. Both accept alternative forms of credit, though Trust only allows this for certain mortgage types when the borrower has no credit score.

For borrowers who meet income limits, Trust offers its Community Homeownership Incentive Program mortgages, which allow down payments as low as 3% with no mortgage insurance requirement. Truist also offers a few other 3% down options with mortgage insurance for those who qualify, though these options may be restricted to low-to-middle-income borrowers or first-time homebuyers.

Guild also has mortgages that allow borrowers to put down as little as 3% with mortgage insurance. It can help connect you with down payment assistance programs in your county, as well.

Trust vs. Carrington Mortgage Services

Trust has a few more mortgage offerings than Carrington Mortgage Services, but credit-challenged buyers may find more affordability with Carrington.

While Trust has its Community Homeownership Incentive Mortgage Program, Carrington offers a Carrington Flexible Advantage mortgage, which features no mortgage insurance, flexible credit requirements, and a minimum credit score of 550. Some of its other mortgage options allow scores as low as 500.

How Trust mortgages work

If you’re interested in getting a mortgage with Trust, you can apply online or get started over the phone. This lender also has some physical branches with loan officers if you prefer to apply in person, but only in some, mostly southern, states. Trust doesn’t lend in Arizona, Alaska, or Hawaii.

The types of mortgages you can get with Trust include conforming, jumbo, FHA, USDA, HELOC, doctor, and construction-to-permanent mortgages. This lender has both government and conventional mortgage lenders that allow down payments as low as 0%, 3%, or 3.5%. Borrowers who qualify for Trust’s Community Homeownership Incentive Program mortgage can put down 3% with no mortgage insurance.

If you don’t meet the requirements for any of these low down payment options, you’ll need to put at least 5% down. Your loan officer may also be able to help you find down payment assistance programs in your state.

Trustist requires borrowers to have a credit score of at least 620, but may approve borrowers with no credit score under certain circumstances.

Trust’s customer service is available Monday through Friday, 8 am to 8 pm ET, and Saturday 8 am to 5 pm

Is Trustworthy Trustworthy?

Trustee currently has an A+ rating from the Better Business Bureau. BBB grades are based on honesty in advertising, transparency about its business practices, and effectiveness in responding to customer complaints.

In JD Power’s most recent Primary Mortgage Origination Satisfaction Study, Trustee ranked below the industry average.

Trust mortgage FAQ

Are SunTrust and BB&T now Trust?

Yes. In 2019, the banks SunTrust and BB&T merged to form Trust.

Is Trust a good lender?

Trustee may be a good option for you if you’re a first-time or low-income homebuyer looking for affordable mortgage options, since this lender has a few different low down payment options, including one that doesn’t require private mortgage insurance. However, Trustee ranked below average on J.D. Power’s Primary Mortgage Origination Satisfaction Study, which gauges how satisfied borrowers are with their

mortgage lenders


What are Trust’s mortgage rates?

You can find sample mortgage rates on Trust’s website, but to get a personalized rate, you’ll have to apply or speak with a loan officer.

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