Receptionist Job Description – Forbes Advisor

Here is a receptionist job description example that you can customize to your own requirements.

Are you looking for a job as a receptionist?

Your search stops here because we are looking for a receptionist with a pleasing personality and customer service attitude to manage our front offices. If you are someone who loves interacting with people, putting them at ease and helping them solve their problems, you could be the one. Please check out our other requirements.

Receptionist responsibilities

  • Welcoming visitors and solving their problems
  • Managing security and telecommunications systems
  • Handling queries and complaints via phone, email and general correspondence
  • Taking messages and ensuring they are passed to the appropriate staff member in time
  • Managing meeting room availability
  • Receiving, sorting, distributing and dispatching daily mail
  • Preparing vouchers
  • Handling transcription, printing, photocopying and faxing
  • Recording and maintaining office expenses
  • Handling travel arrangements
  • Coordinating internal and external events
  • Managing office inventory such as stationery, equipment and furniture
  • Overseeing office services like cleaners and maintenance service providers
  • Assisting the HR team with recruitment, onboarding and termination processes
  • Maintaining safety and hygiene standards of the reception area

(Include what is relevant to the position in your organization. Also, if you have someone to handle some of the administrative tasks, omit them from here.)

Receptionist skills and qualifications

  • High school diploma or GED
  • Associate or bachelor’s degree in communications or business
  • Prior experience with Microsoft Office and typing
  • Excellent communication and interpersonal skills
  • Organized and resourceful
  • Customer-focused
  • Active listener
  • Adept at prioritizing, scheduling and multitasking
  • Ability to handle office equipment (eg, the telephone system, printer and fax machine)
  • Fast and eager learner

(Please include the qualifications that apply to your job description.)

Benefits

When you work with us, you get these benefits:

  • Flexible work hours
  • Hybrid work mode
  • Paid maternity and paternity leaves
  • Paid vacation time

(Include the benefits you provide your employees and those that could attract the right candidates.)

About us

(Tell potential candidates for company history, culture, mission and vision.)

CTA

(Tell the potential hires what they should do to apply. Share details of the right person to connect with, including contact number and email address. Also tell them what they should include in the application, like résumé, certificates, references, etc.)

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